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Cookie Policy

Collection of Information You Submit

Personally Identifiable Information

You can visit the Site without sharing personally identifiable information, but you will be required to provide personally identifiable information in order to use certain Site features, for example, to register for an online Gilson account. We will collect any personally identifiable information from or about you that you choose to submit to us via the Site. Personally identifiable information is information that identifies you as an individual. The personally identifiable information we collect may include your name‚ email address‚ mailing address‚ billing address, shipping address‚ and phone number. Specifically, we collect your personally identifiable information when setting up your online account, in connection with your purchase of products, in receiving and fulfilling information requests, when you respond to communications from us (e.g., surveys, promotional offers). To register for an online account you will need to submit your name‚ billing address‚ shipping address‚ and phone number.

Purchase Information

Purchases of products can be made by credit or debit card. All credit and debit card information is provided directly to our PCI -compliant third-party payment processor. Gilson does not directly access or handle your credit or debit card information. To make a purchase, you will need to submit your name and your credit or debit card type, number, expiration date, security code, billing address, shipping address, Company name and phone number. We will maintain a record of the purchases that you make using the Site.

Mailing List Information

If you sign up or otherwise opt in to receive promotions from us, you will need to submit your name and email address. We will use this information to provide you with promotional and other electronic communications. You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions contained in the applicable email. We may use third-party email providers to deliver these communications to you.

Collection of Other Information


A "Cookie" is a file on your computer containing text which is used to store settings and remember actions by visitors to a website. This data is then transferred back to the web-server to perform the correct action based on what the user does. Cookies are most often used to personalise and improve the user experience on a website.

Cookies on www.gilsonuk.com

At Gilson we use cookies to ensure all visitors can use this website with no problems. They also allow us to identity our customers individually when logged in (session cookies) this is a necessary step for placing web orders on our site. Additionally we use Google Analytics tracking cookies to help us improve our website (these are not used to identity individuals). If you continue to use our site you are consenting to use our cookies.

Here at Gilson UK we are using the following tracking Cookies:
  • User (Used to identify our customers)
  • __utma (Used for Google Analytics performance monitoring)
  • __utmb (Used for Google Analytics performance monitoring)
  • __utmc (Used for Google Analytics performance monitoring)
  • __utmz (Used for Google Analytics performance monitoring)

List of cookies we collect to make the ordering process easier

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


Analytics Data

The Services use third-party analytics tools (Google Analytics) to collect information about your use of the Services, which information your web browser automatically sends to those analytics providers. This information includes the URLs of the Site pages that you visit and your IP address. Our analytics providers may also set cookies or read pre-existing cookies. This information is stored on the analytics providers’ servers. Our analytics providers use this information to provide us with reports about Service traffic and your visits to the Services (for example, the domain from which you access the Internet, the web address of the web site from which you linked to the Services, and the date and time of your visit to the web sites that you view and click through). We will use this data to improve the Services’ structure and content. Google via Google Analytics may use this data in accordance with its Privacy Policy, which is located at https://www.google.com/policies/privacy. For more information on how Google uses your data, visit https://www.google.com/policies/privacy/partners. You may opt out of our use of certain analytics tools. You may opt out of our use of Google Analytics by visiting the Google Analytics opt-out web site at https://tools.google.com/dlpage/gaoptout and installing the Google Analytics Opt -Out Browser Add-On. Please remember that you will need to opt out for each browser you use. Opting out and otherwise refusing cookies will also limit the collection of analytics data from your use of the Site.

Analytics Retention Period

We have set our Google Analytics account to retain information for 26 months after which time the data will be deleted from the server operated by Google. Aggregated date will not be deleted: This data does not identify users personally.

How We Use and Disclose Collected Information

In addition to the uses described above, Gilson and its suppliers may use and share Collected Information as described below. We will not sell, rent, or share Collected Information except as disclosed in this Privacy Policy or as permitted by applicable law.

Purpose Collected

Gilson uses personally identifiable information and other Collected Information for the purpose for which it has been collected, including to offer and provide our products and services to you, to communicate with you in connection with your online Gilson account, to provide you with information and communications that you request, and to support our core business functions. These include order or service fulfilment‚ internal business processes‚ marketing‚ authentication‚ loss and fraud prevention‚ public safety and legal functions. Your location information will be used to update product pricing, availability, regional promotions and language support.


Third-Party Web Sites

The Site may link to, or be linked to, web sites not maintained or controlled by Gilson. Gilson is not responsible for the privacy policies or practices of any third parties or any third-party web sites. This Privacy Policy does not apply to any third-party web sites or to any personally identifiable or other information that you may provide to third parties. You should read the privacy policy for each web site that you visit.