Collection of Information You Submit
Personally Identifiable Information
You can visit the Site without sharing personally identifiable information, but you will be required to provide personally identifiable information in order to use certain Site features, for example, to register for an online Gilson account. We will collect any personally identifiable information from or about you that you choose to submit to us via the Site. Personally identifiable information is information that identifies you as an individual. The personally identifiable information we collect may include your name‚ email address‚ mailing address‚ billing address, shipping address‚ and phone number. Specifically, we collect your personally identifiable information when setting up your online account, in connection with your purchase of products, in receiving and fulfilling information requests, when you respond to communications from us (e.g., surveys, promotional offers). To register for an online account you will need to submit your name‚ billing address‚ shipping address‚ and phone number. If you provide your mobile or other telephone number to us, you consent to receiving phone calls from us at that telephone number as described below.
Purchases of products can be made by credit or debit card. All credit and debit card information is provided directly to our PCI -compliant third-party payment processor. Gilson does not directly access or handle your credit or debit card information. To make a purchase, you will need to submit your name and your credit or debit card type, number, expiration date, security code, billing address, shipping address, Company name and phone number. We will maintain a record of the purchases that you make using the Site.
Mailing List Information
If you sign up or otherwise opt in to receive promotions from us, you will need to submit your name and email address. We will use this information to provide you with promotional and other electronic communications. You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions contained in the applicable email. We may use third-party email providers to deliver these communications to you.
Collection of Other Information
A "Cookie" is a file on your computer containing text which is used to store settings and remember actions by visitors to a website. This data is then transferred back to the web-server to perform the correct action based on what the user does. Cookies are most often used to personalise and improve the user experience on a website.
Cookies on www.gilsonuk.com
Here at Gilson UK we are using the following tracking Cookies:
- User (Used to identify our customers)
- __utma (Used for Google Analytics performance monitoring)
- __utmb (Used for Google Analytics performance monitoring)
- __utmc (Used for Google Analytics performance monitoring)
- __utmz (Used for Google Analytics performance monitoring)
List of cookies we collect to make the ordering process easier
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
How We Use and Disclose Collected Information
Gilson uses personally identifiable information and other Collected Information for the purpose for which it has been collected, including to offer and provide our products and services to you, to communicate with you in connection with your online Gilson account, to provide you with information and communications that you request, and to support our core business functions. These include order or service fulfillment‚ internal business processes‚ marketing‚ authentication‚ loss and fraud prevention‚ public safety and legal functions. Your location information will be used to update product pricing, availability, regional promotions and language support.
Communication with You
Gilson may share Collected Information with its service providers who need access to that information to provide operational or other support services‚ such as payment processors‚ shipping agents‚ product fulfillment vendors‚ Site management and hosting suppliers, email service providers, marketing service providers, and companies that help us improve our product and service offers and our Site. Our service providers may use Collected Information as necessary for them to provide the applicable services to Gilson. We require our suppliers to comply with all applicable data privacy laws and regulations. In addition‚ unless otherwise disclosed to you‚ our service providers are not authorized to use or disclose your personal information for their own marketing purposes.
Site Evaluation and Improvement
We may use Collected Information: to analyze, develop, and improve the content, materials, products, and services that we make available through the Site and the Site’s functionality; to inform marketing and communication plans and strategies; to evaluate user needs and customize Site content, promotional emails, and your browsing experience; and for other legitimate and lawful business purposes.
Legal Requirements‚ Safety‚ and Loss Prevention
Gilson may use and disclose your personal information and other Collected Information in other special circumstances to the extent permitted by applicable law, for example‚ in the event of a subpoena, court order, a request by law enforcement officials‚ when we otherwise believe in good faith that the law requires it‚ and to respond to requests from government authorities. There may be instances when we may use or disclose your personal information or other Collected Information in order to protect or defend the legal rights‚ property or operations of Gilson or our employees or agents; to protect the rights‚ privacy‚ safety or security of Site users‚ members or others; to protect against fraud; and to allow us to pursue available remedies or limit the damages that we may sustain.
We may aggregate personally identifiable information and other Collected Information to create anonymous aggregate data on Site users, which describes users as a group but does not reveal the identity of individual users. We may use aggregate data to understand Site users’ needs, to determine Site user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products, services, and the Site.
Children Under 13
This Site is a general audience website and is not directed at children under 13 years of age. Gilson does not knowingly collect or use information from children under 13 through the Site. Please contact us via one of the channels listed below if you believe we have collected information from your child so that we can work to delete it.
Third-Party Web Sites