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Service Levels

Gilson Service and Calibration Programmes

We offer a variety of service and calibration programmes including our brand new Lifetime Warranty programme.

We offer

  • Manufacturer Calibration - to 2.2, 2.4 and 3.5 service levels.
  • ISO-8655 Calibration - to 2.2, 2.4 and 3.5 service levels
  • Gilson Lifetime Warranty - An innovative new scheme to lower your pipette maintenance costs.
  • UKAS Calibrations-NEW! The range of Bronze (2.4), Silver (3.5) and Gold (3.10) calibration levels traceable to EN ISO17025:2005

What is included in our pipette service and calibration?


All of our service programmes include the following as standard:

  • Leak and Function test
  • External and Internal clean
  • Replacement of seal(s) in accordance with brand and model of the pipette
  • Lubrication in accordance with brand and model of the pipette
  • Gravimetric calibration and report (to ISO or Manufacturers specifications)
  • All parts are extra (unless your pipette is part of our lifetime warranty where all parts are included)

We can service and calibrate single and multichannel pipettes of ALL MAKES and BRANDS, not just Gilson.


ISO vs Manufacturers - what should I choose?

There are two types of specifications to choose from; ISO or Manufacturers, which specifies the maximum errors tolerated when calibrating pipettes. Although Gilson’s manufacturer’s specifications are more stringent, we can perform ISO if you only need conformity with the norm ISO 8655.

Download our Norm ISO8655 and Gilson Specifications Guide for more information.
 

Specification

Description

Suitable for:

ISO

ISO-8655 is the primary international methodology that defines how to properly measure and calibrate pipettes. ISO stipulate technical specifications that must be met at the nominal volume only

ISO is an internationally recognised standard. It is considerably less expensive as it takes less time to calibrate but is a suitable standard for laboratories which do not require the highest specification calibration.

Manufacturer

(MAN)

Gilson’s Manufacturer specifications are much more rigorous and demand that all volumes must meet such criteria for optimal performance and precision of the pipette.

Our Gilson Manufacturer standard is much more stringent and ideal for laboratories requiring precision and accuracy as it is especially accurate at three lowest volumes e.g precision work such as PCR.

 


Pipette Service and Calibration to Manufacturer Specifications

Service and Calibration Level Single Channel Pipettes Multichannel Pipettes
3 channels calibrated All channels calibrated
2.2  service with manufacturer calibration
2 readings at min & max volumes
£14.98 £29.65 £35.02
 2.4  service with manufacturer calibration
4 readings at min & max volumes
£19.25 £38.50 £45.50
3:5  service with manufacturer calibration
5 readings at min, mid & max  volumes 
£26.27 £50.02

£59.08


Pipette Service and Calibration to ISO specifications

Service and Calibration Level Single Channel Pipettes Multichannel Pipettes
3 channels calibrated All channels calibrated
2.2  service with ISO calibration
2 readings at min & max volumes
£11.25 £16.70 £19.71
 2.4  service with ISO calibration
4 readings at min & max volumes
£14.44 £28.88 £34.13
3:5  service with ISO calibration
5 readings at min, mid & max  volumes 
£20.49 £34.45 £40.24

Make sure you check out our service offers page for current promotions on pipette service and calibrations


Pipette Service and UKAS Calibration

Service and Calibration Level Single Channel Pipettes Multichannel Pipettes

All channels calibrated

Bronze UKAS calibration
Includes service and 2.4 UKAS Calibration
4 readings at min and max volumes
£22.72
(save 8% by sending
the pipette to our
Pipette Service
Laboratory)
£53.69
(save 8% by sending
the pipette to our
Pipette Service
Laboratory)
Silver UKAS calibration
Includes service and 3.5 UKAS Calibration
5 readings at min, mid and max volumes
£31.52
(save 10% by sending
the pipette to our
Pipette Service
Laboratory)
£70.90
(save 10% by sending
the pipette to our
Pipette Service
Laboratory)
Gold UKAS calibration
Includes service and 3.10 UKAS Calibration
10 readings at min, mid and max volumes
£44.69
(save 10% by sending
the pipette to our
Pipette Service
Laboratory)
£92.09
(save 10% by sending
the pipette to our
Pipette Service
Laboratory)

All of our UKAS Calibration Levels include EN ISO17025:2005 traceable Calibration Certificates and Calibration Labels. Calibrations are performed to the most stringent manufacturer specifications using manufacturer tips unless advised otherwise.

As found/ Pre-Service calibrations are not included in the standard price, please contact us on servicesales@gilsonuk.com to discuss your service and calibration requirements and/ or to request pricing.

 

Pipette Service with Gilson Lifetime Warranty

Gilson Lifetime Warranty is applicable to all single channel PIPETMAN Classic, Neo, G, L and MICROMAN pipettes.

  • New pipettes come with the lifetime warranty FREE as standard for 12 months.
  • Used pipettes can NOW join the programme following an initial one-off GLW Qualification Service

All parts required during the service AND for any performance failures are covered by the warranty so you need never pay for spare parts ever again!

  • The warranty must be renewed every 12 months by having your pipette serviced by Gilson. You only pay the cost of the service, we cover the rest. No hidden charges, just one low annual cost for the labour.

GLW Brochure

 

 


  Lifetime Warranty
 Description
Price*
 
Step 1: To join the GLW programme
 
  New Pipettes
FREE with new purchases
All new PIPETMAN Classic, Neo, G, L and MICROMAN  models come with GLW as standard for 12 months FREE
  Used pipettes
Pre-Qualification Service
Any PIPETMAN Classic, Neo, G, L or MICROMAN can join the warranty following a GLW Prequalification to ensure they perform to our specifications and fitted with genuine parts. Choose from an all-inclusive service (£25.00) or  2.4 service and calibration (£19.25) and pay extra for parts as required.

£25.00 (Includes all parts)
or 
£19.25 (parts are extra)

 
Step 2: Maintaining the Lifetime Warranty
 

  Annual Gilson Service
Every 12 Months

Gilson must perform a 2:4 service and calibration every 12 months to maintain the warranty.  
ALL parts are covered.
£19.25
(Includes all parts)

* These are our current list price however prices are subject to change without prior notification.

Make sure you check out our service offers page for current promotions on pipette service and calibrations


NEW! You can now combine your GLW with UKAS Calibration, please contact servicesales@gilsonuk.com for more information.